Publications

Publications & Working Papers

• Zhankun Sun, Nilay T. Argon, Serhan Ziya, Patient Triage and Prioritization Under Austere Conditions. Management Science, 64(10):4471-4489, 2018. [Abstract] [pdf] [Online Supplement] (Former title: Priority scheduling of jobs with unknown types)
• Bin Hu, Zhankun Sun, Managing Self-Replicating Innovative Goods. Management Science, forthcoming. [Abstract] [pdf]
• Yutong Li, Ruoqing Zhu, Annie Qu, Han Ye, Zhankun Sun, Topic Modeling on Triage Notes with Semi-orthogonal Non-negative Matrix Factorization. Journal of the American Statistical Association, forthcoming. [Abstract] [pdf]
• Wenhao Li, Zhankun Sun, L. Jeff Hong, Who is Next: Patient Prioritization Under Emergency Department Blocking. Operations Research, in revision. [Abstract] [pdf]
• Zhankun Sun, Nilay T. Argon, Serhan Ziya, When to Triage in Service Systems with Hidden Customer Class Identities?. Production and Operations Management, under 2nd round review. [Abstract] [pdf]
• Farzad Zaerpour, Marco Bijvank, Huiyin Ouyang, Zhankun Sun, Scheduling of Physicians with Time-Varying Productivity Levels in Emergency Departments. Production and Operations Management, under 2nd round review. [Abstract] [pdf]
• Huiyin Ouyang, Zhankun Sun, Junyang Wang, Priority Scheduling When Job Type Information Is Not Free. Working paper.
• Shuai Hao, Zhankun Sun, Yuqian Xu, ED Triage: An Empirical Study of Fast-Track Admission. Working paper.
  • Winner, Best Service Science Student Paper Award, 2020 INFORMS Conference on Service Science.
• Cheng Zhu, Beste Kucukyazici, Zhankun Sun, Rick Mah, Design of Specialist Response Policies in Hospital Emergency Departments. Working paper.
• Huiyin Ouyang, Zhankun Sun, Junyang Wang, Impact of Classification Accuracy for Scheduling Jobs with Unknown Types in Service Systems. Working paper.
• Huiyin Ouyang, Zhankun Sun, On Scheduling a Two-Class Queue with Concave Waiting Cost. Working paper.

Conference

• Michele Foster, Zhankun Sun, Dongmei Wang, Grant Innes, Laurie-Ann Baker, Andrew McRae, Eddy Lang, Optimal Shift Duration for Emergency Physician Efficiency, Effectiveness and Safety: A Comparison of 6, 7, and 8-hour Shifts. Canadian Association of Emergency Physicians Annual Conference. Edmonton, 2015. [Abstract] [pdf]

Working in Progress

• Allocation of Intensive Care Unit Beds with Patient Abandonment and Readmission, with H. Ouyang.
• Admission Control under Imperfect Customer Information, with H. Ouyang.
• Mining Triage Notes to Predict Hospital Admissions from Emergency Departments, with H. Ye, et al.