Agenda

Interesting Research Groups

OM Researchers on healthcare operations

Ongoing work

  1. ED dual-bottlenecks: Bed + Physicians [PDF]
    1. Stochastic modeling (SOQN, Jia and Heragu 2009, Operations Research)
    2. Fluid model (MMFQ, Carmen et al. 2018, EJOR, Chan’s OR paper)
    3. So-what: ED surging plan
    4. The Science Behind Proper Staffing
    5. Building a Smarter Staffing Model
  2. Low acuity patients delay high acuity patients [PDF]
  3. Patient LWBS in emergency departments [PDF]
    • Doubly-censored data
    • What are the driving factors? Of course, waiting time; but what else? Social injustice? Chaotic environment?
    • From Larson 1087, Skips and Slips: At least three attributes other than queueing delay paly key roles in a customer’s queueing experiene: social justice, queueing environment, and feedback about delays.
    • A discrete choice dynamic programming model [PDF]
    • Structural Estimation of Callers’ Delay Sensitivity in Call Centers [PDF]

Casual Reading

  1. An Exploration in the Theory of Optimum Income Taxation [PDF]
  2. A Restless Bandit Model for Resource Allocation, Competition, and Reservation [PDF]
  3. A Min-Max Solution of an Inventory Problem [PDF]
  4. BCMP Analysis, Control, and Evaluation of Mobility-on-Demand Systems: A Queueing-Theoretical Approach [PDF]
  5. Mandelbaum Bed Blocking in Hospitals Due to Scarce Capacity in Geriatric Institutions—Cost Minimization via Fluid Models [PDF]
  6. Mandelbaum On Fair Routing from Emergency Departments to Hospital Wards: QED Queues with Heterogeneous Servers [PDF]
  7. Mandelbaum Minimizing mortality in a mass casualty event: fluid networks in support of modeling and staffing [PDF]
  8. Optimal and Learning-Based Control Course Notes [PDF]