Zhankun Sun

Zhankun Sun

Associate Professor
City University of Hong Kong

Publications

Journal Paper

  1. Sun, Z., Argon, N.T., and Ziya, S., 2018. Patient Triage and Prioritization Under Austere Conditions. Management Science, 64(10), 4471-4489. [pdf] (Former title: Priority scheduling of jobs with unknown types)
  2. Hu, B. and Sun, Z., 2022. Managing Self-Replicating Innovative Goods. Management Science, 68(1), 399-419. [pdf]
  3. Li, Y., Zhu, R., Qu, A., Ye, H., and Sun, Z., 2021. Topic Modeling on Triage Notes with Semiorthogonal Nonnegative Matrix Factorization. Journal of the American Statistical Association, 116(536), 1609-1624. [pdf]
  4. Zheng, Z., Sun, Z., Pan, J., and Luo, X., 2021. An Integrated Smart Home Energy Management Model Based on a Pyramid Taxonomy for Residential Houses with Photovoltaic-Battery Systems. Applied Energy, 298: 117159.
  5. Sun, Z., Argon, N.T., and Ziya, S., 2022. When to Triage in Service Systems with Hidden Customer Class Identities?. Production and Operations Management, 31(1), 172-193. [pdf]
  6. Zaerpour, F., Bijvak, M., Ouyang, H., and Sun, Z., 2022. Scheduling of Physicians with Time-Varying Productivity Levels in Emergency Departments. Production and Operations Management, 31(2), 645-667. [pdf]
  7. Ouyang, H., Wang, J., Sun, Z., and Lang, E., 2022. The Impact of Emergency Department Crowding on Admission Decisions and Patient Outcomes. American Journal of Emergency Medicine, 51, 163-168. [pdf]
  8. Wang, Z., Liu, R., Sun, Z., 2023. Physician Scheduling for Emergency Departments Under Time-Varying Demand and Patient Return. IEEE Transactions on Automation Science and Engineering, 20(1), 553-570. [pdf]
  9. Li, W., Sun, Z., and Hong, L.J., 2023. Who Is Next: Patient Prioritization Under Emergency Department Blocking. Operations Research, 71(3), 821-842. [pdf]
  10. Taiwo, E., Zaerpour, F., Menezes, M., Sun, Z., 2024. A Complexity-Based Measure for Emergency Department Crowding. International Journal of Operations and Production Management, 44(4), 768-789.
  11. Hao, S., Sun, Z., Xu, Y., 2024. Emergency Care Efficiency vs. Quality: Uncovering Hidden Consequences of Fast-Track Routing Decisions. Manufacturing & Service Operations Management, forthcoming. [pdf]
    • Winner, Best Service Science Student Paper Award, 2020 INFORMS Conference on Service Science.
    • Second Place, Best Student Paper Competition, 2022 POMS-HK International Conference
  12. Ouyang, H., Liu, R., Sun, Z., 2023. Time-Varying Physician Productivity and Implications for Emergency Department Modeling and Staffing. Manufacturing & Service Operations Management, revised and resubmitted. [pdf]

Working Paper

  1. Wang, J., Ouyang, H., Sun, Z., Priority Scheduling When Job Type Information Is Not Free.
  2. Zou, C., Sun, Z., Accurate Modeling and Simulation of Emergency Department Operations.
  3. Zou, C., Zhang, Y., Ouyang, H., Sun, Z., On Waiting Time Prediction in Hospital Emergency Departments.